Policies & Procedures

Welcome to the Auslander. Detailed below are a few rules we expect you to follow during your stay here with us. Please take a moment to review these policies. We are proud of the tradition The Auslander has created over the years and we hope you enjoy your stay with us and your visit to Red River.

PLEASE READ THE FOLLOWING CAREFULLY
 

All of our condos are privately owned and DO NOT allow the following:

NO SMOKING/VAPING inside any building (State Law). Designated smoking/vaping ONLY.  MARIJUANA USE PROHIBITED.  This includes medical marijuana use also.  

No guests to exceed maximum allowed per unit (Fire Code).

NO PETS of any kind are allowed and will be charged a minimum $200.00 cleaning and services fee.

Registered guests only and no excessive noise after 10:00PM (Quiet Time extends from 10:00PM to 8:00AM daily).

Violation of any of the above rules may result in the immediate eviction of all persons in group without refund.

 

 
 
AUSLANDER CONDOMINIUMS’ CANCELLATION POLICY

There is NO REFUND for early check-outs. There will be a $10.00 charge for each lost key. We reserve the right to charge guests for any damages or missing items incurred during your stay.

If you should cancel prior to 30 days of your arrival date, 80% of your deposit will be refunded. If you should cancel within 30 days of your arrival date you will lose 100% of your deposit if the condo you reserved is not rebooked for the same time frame.

The Auslander accepts Visa, Mastercard, Discover, Travelers Checks, Money Order or Cash for the balance due upon arrival. Personal Checks are not accepted. We also require half of the total for your stay upfront upon your reservation booking and confirmation.

 

We look forward to having you on our property soon and cannot wait to offer you our very best in customer service and hospitality during your stay.

Find us

303 Pioneer Rd

Red River, NM 87558

Contact Us
1-800-753-2311
ausland@newmex.com

Please note:  We take the following forms of payment online.  WE DO NOT USE PAYPAL. 

If you receive an email asking for payment via PayPal, it is a scam and NOT from Auslander. 

Be sure to write a review on Trip Advisor,
or share your family experiences on our Instagram via the links below!
 

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©2014-2018 by Auslander Condominiums.